[Our network]NG

One of Nigeria’sMost advancedISP networks Owned by us

Unlike some of our competitors, we own and manage our broadband platform, investing heavily in our network capacity and dynamic traffic management systems. That’s because we believe our customers deserve the best broadband experience possible.

Owned & managed
Traffic managed
Built for business

[Benefits]

Why owning
our network
matters

Owning our network and having the backing of our certified industry partners provides several key benefits for your business.

Greater flexibility

Having full control means reconfiguring the network, performing essential maintenance out of hours and reacting to problems is quick and easy – minimising the impact on you.

Extra capacity

We don’t overload our broadband service. We closely monitor network capacity and usage patterns, planning for and investing in both extra bandwidth and network resilience. So, whenever customer numbers and demand for bandwidth-heavy applications increase, we’re ready.

Scalability

We have a high-performance platform that’s easily expanded to cope with additional throughput.

[How we deliver]

Providing the best
broadband experience

Some providers operate a ‘best effort’ network. This ‘one size fits all’ approach treats all traffic equally and gives no guarantees to priority. The downside is that one bandwidth-intensive application can operate without problems – but to the detriment of other applications and users. Here’s how we deliver the best possible service:

QoS traffic management

We apply Quality of Service traffic management on our network to provide a fair, quality service for all applications and customers. Traffic management has a bad reputation because it’s wrongly believed its sole purpose is to slow users down. The way we use it actually enhances your online experience.

Our real-time systems don’t block particular applications. Instead, they make sure your most important, time-sensitive activities get the highest priority – and we only apply it when we see contention on our network, not all the time.

We identify the type of activity and apply priorities, slowing the lowest-priority traffic first (downloads, peer-to-peer) so it doesn’t affect a user’s experience. Because we know the speed of our customers’ lines, we can tell when they’re reaching capacity and make intelligent decisions to protect their experience.

e.g. You’re on a VoIP call or video conference when someone in your office starts a large file transfer. Your time-critical voice and video calls are prioritised and run smoothly; the background transfer takes a little longer to complete.

Flexing our network under demand

When traffic volumes increase, we flex our network to cope with normal daily peaks and troughs. It’s also adaptable and resilient enough to handle unusual demand, or even network failure. We have three network settings, each designed for a different level of demand:

01Normal daily operation
02High demand (e.g. streaming of planned sporting or entertainment events)
03Disaster situation (e.g. unexpected large-scale network failure or a major news event)

This agility gives our customers peace of mind. We react to day-to-day demand, anticipate one-off high-traffic events and handle critical situations as they happen – without impact to the quality of our service.

Unlimited broadband that’s traffic managed

Most customers won’t even notice that we apply traffic management. That’s because it just makes things work – and that’s the point. As a business, that’s what you want from an unlimited broadband service: no frustration of a dropped client video call because someone else is running a large download or P2P transfer.

We think this sets us apart from other providers. After all, what good is unlimited broadband if you can only use one application at once?

Great value
unlimited broadband

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